Webservices Tranquilidade/Koolsite

Webservices Tranquilidade/Koolsite

Koolsite Soluções Informáticas, Lda has completed the software development for data integration with the Tranquilidade platform, through its webservice protocols with the IT solution developed by Koolsite.

Tranquilidade is the second operator of the Non-Life Insurance line in Portugal with a 15.5% share of the market. The company operates also in the Life sector reaching in 2018 a gross premium of near 800 Million euro.

This technological integration allows authorised intermediaries to synchronise data, from Koolsite’s solution, available in a wide range of devices, with emphasis in smartphones and tablets with iOS or Android operating system.

The information resident in Koolsite’s solution database and the new contracts thus acquire the ability to automatically update client information, policies, receipts, claims and documents from Tranquilidade, without the need for manual registration in the system and the possibility of registering payments, where the intermediaries have such authorisation. It also allows, directly from the insurance intermediary application, to invoke and consult receipts or policies directly from Tanquilidade’s database.

This huge advantage is accessible to all Koolsite clients that, in order to benefit from this service, should contact their commercial technician at Tranquilidade responsible for the agent’s account, to inform that they use Koolsite’s Insurance Intermediary System and to request the relevant access codes.

Future clients of Koolsite will also be able to benefit from these services as their entire Tranquilidade portfolio can be registered automatically, allowing the intermediary to start working immediately.

Tranquilidade joins the IT integration processes available for our clients with Generali, Liberty, Lusitânia, Zurich and Allianz, thus intermediaries and insurance companies clearly optimise and improve their business processes, increasing their performance and index of satisfaction of the insured.